Tuesdays With Coleman Blog | Coleman Insights

Why Radio Needs To Trust The Process

April 10, 2018

On February 23, 2015, ESPN released “The Great Analytics Rankings”. This study ranked all 122 professional sports franchises in Major League Baseball, the National Football League, the National Basketball Association and the National Hockey League. The ranking criteria were “the strength of each franchise’s analytics staff, its buy-in from execs and coaches, its investment in … Continue reading Why Radio Needs To Trust The Process »

The Branding Genius Of Trader Joe’s

April 3, 2018

Trader Joe’s has a distinct and defined image in a very crowded, competitive grocery space. While most grocery market chains struggle to eke out very small margins, Trader Joe’s profits soar. How do they do it? Let me count the ways. IT’S FUN. A grocery store? Fun? It’s true, it’s hard not to smile in … Continue reading The Branding Genius Of Trader Joe’s »

The Power Of Radio In Tough Times

March 27, 2018

Last week, the east coast got battered with its FOURTH winter storm in three weeks. Raleigh had some wintry weather too (yeah, yeah, I know, cry you New Englanders a river). When this happens, many of us have the luxury of taking our laptops home and avoiding a harrowing and potentially hazardous commute. If you’re … Continue reading The Power Of Radio In Tough Times »

Why Toys “R” Us Is Closing

March 20, 2018

“Digital photography killed Kodak’s business.” “Netflix put Blockbuster out of business.” “Amazon put Toys “R” Us out of business.” When an iconic brand goes under, the blame game always commences. The truth is, Amazon didn’t put Toys “R” Us out of business. Neither did Target or Wal-Mart. Toys “R” Us put Toys “R” Us out … Continue reading Why Toys “R” Us Is Closing »

Be True To Your Base Position

March 13, 2018

Does your brand have a base position? No matter what industry, whatever the size of the company…you must have a clearly understood base position. When we work with radio stations, we often refer to the foundation of our Image PyramidSM—the base music or talk position. For the other components of the pyramid (personality, specialty programming, … Continue reading Be True To Your Base Position »

Reducing Friction On Your Radio Station – Part 2

March 6, 2018

Where do you go when it’s time to brainstorm and talk shop? Recently, the Coleman Insights brain trust found itself where it often does on a random Friday afternoon. Chili’s. Just before the server took our orders, I noticed our dining musical accompaniment featured the ambient beats of “Jive Talkin’”, which had seamlessly faded into … Continue reading Reducing Friction On Your Radio Station – Part 2 »

Reducing Friction On Your Radio Station – Part 1

February 27, 2018

Friction is a hot buzzword in marketing these days. It refers to obstacles in the customer experience. Can’t find the “submit” button on a form? Friction. Pop-ups getting in the way on a website? Friction. Getting charged unexpected fees? Very irritating friction. Are you adding friction to your radio station? How much has changed in … Continue reading Reducing Friction On Your Radio Station – Part 1 »

How Research Won The Super Bowl

February 13, 2018

In the week leading up to the Super Bowl, my colleague Jon Coleman hypothesized why New England Patriots head coach Bill Belichick would be a great radio programmer. In the big game, it was Philadelphia Eagles head coach Doug Pederson who got the better of Belichick in a 41-33 victory. The post-game perception of Pederson … Continue reading How Research Won The Super Bowl »

Are You Listening To Your Customers?

February 6, 2018

“Our way or the highway”. “Because we’ve always done it that way”. “We know what we’re doing”. When one company takes over another, they often bring their own ideas, processes and people. When Alaska Airlines bought Virgin America in 2016, and subsequently announced they would get rid of the Virgin America brand, I thought it … Continue reading Are You Listening To Your Customers? »

Building strong brands. Developing great content.