When visiting family in San Francisco recently, we passed a small corner store, of which there are many in the city. But as we drove towards a particular one, I noticed three words on the front that grabbed me—“Beer, Bourbon, and Hummus.” Riding in the drivers’ seat in a car going around 40 miles an … Continue reading Beer, Bourbon, and Hummus
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Sometimes a radio station changes its name, format, or both. Other times it makes a morning show switch—sometimes the talent leaves voluntarily, in other instances not so much. How do stations usually handle these large-scale changes? On far too many occasions, they move forward in their on-air presentations like it’s “business as usual.” And that … Continue reading Radio’s Got a Story to Tell
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In an October 2000 interview with Rolling Stone, television producer Gay Rosenthal tells the story about the time he was at lunch with VH1 Executive Vice President Jeff Gaspin and the conversation landed on Milli Vanilli. The two started wondering out loud whatever happened to the massively successful duo that was brought down and disgraced … Continue reading Wanted: Radio’s Music Experts
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As we pass the halfway point of 2021, an analytics review of the first 26 Tuesdays With Coleman blog posts of the year indicate content popularity that was reflective of the times. Four of the five most-read blogs had pandemic-themed undertones. The first blog that covered findings from our annual benchmark study of contemporary music … Continue reading The Five Most-Read Blogs of 2021 (So Far)
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In the early days of McDonald’s, the menu didn’t have chicken, fish, or…heaven forbid…salads. You could get a burger, fries, and a drink. In-N-Out Burger, the beloved Western United States fast food cult brand, was founded less than a decade after Mickey D’s (in 1948) and its offerings today look pretty much the way they … Continue reading The Watering Down of Facebook
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On one randomly selected day last week, I received 15 emails in my Coleman Insights email junk folder that personally addressed me by name. “Hey, Jay…” “Jay, can we meet tomorrow?” “Jay, I saw that your company…” Not much of a prettier picture in my Gmail inbox. When viewed from the desktop, 93 emails in … Continue reading Your Messaging Has Been Blocked
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While millions of people around the world were temporarily or permanently losing their jobs and countless businesses had to close for good last year, my wife’s company was experiencing the largest growth curve in its history. She works in e-commerce. In the first quarter of 2020, Americans spent $154 billion on e-commerce, and this was … Continue reading Seismic Behavioral Changes and Your Brand
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The market segment has been around for decades. One of the brands in this segment was consistently popular but was declining in popularity—in part thanks to a wave of competition—and in large part because it had an age relevance problem. Originally a success with young men, this brand eventually was perceived as a product more … Continue reading The Age Relevance Rebrand
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Over the last couple of years, a new girl in town has caused quite the buzz in the radio industry. Her name is Alexa and chances are if you work in radio, you’ve had (probably way more than one) “How do we handle Alexa on our stations?” conversation. The rationale behind wanting to run smart speaker promos … Continue reading Radio, You’re Obsessing Over Alexa
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When I was music director at K101 in San Francisco in 1996, my program director Casey Keating said something that stuck with me: “The station that wins in the hallways wins on the air.” When I interviewed for my current position at Coleman Insights, I was taken to lunch three times to ensure I wasn’t … Continue reading The Zen of Ted Lasso
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