Tag Archives: media

How ChatGPT and Artificial Intelligence May Impact Media

If you haven’t yet heard about ChatGPT, let me be the first to let you in on the little tool creating all the buzz. Or…is this ChatGPT that’s telling you about all the buzz right now because I’m not actually writing this? Once you learn more about ChatGPT in this blog, that will make more sense to you and you can decide for yourself.

One thing is for certain. ChatGPT has wildly positive or negative implications for just about everyone on the planet.

How’s that for a teaser?

ChatGPT is a chatbot powered by Artificial Intelligence. How you feel about AI will likely drive your initial thoughts on the product. My son Ryan is taking a coding class at Columbia and completed an assignment over the weekend. Just for fun, after he finished his coding, he gave the same assignment to the ChatGPT bot.

It completed it correctly in 2.3 seconds.

The same task took Ryan six or seven hours.

Ryan went to his professor and showed both versions of his work, which inspired a lengthy discussion in class.

Imagine the implications of this thing on the teaching profession alone.

Right now, ChatGPT is offering the bot to try for free to show what it can do. Is it like Google or Alexa? In that it can prepare a custom shopping list and explain Newton’s laws of motion, sure. But if you ask Google or Alexa to write your term paper on US History in a sarcastic tone, and then ask it to expand on the Civil War parts and provide an alternate viewpoint, you won’t have something ready to turn in to a college professor. But with ChatGPT, you could.

So…how about the way media brands may use ChatGPT?

I asked the bot, “Write me a news report about the hottest new trends” and here’s what it wrote:

The hottest new trends for the season are starting to take shape, and there’s something for everyone.

In fashion, sustainability and comfort continue to be major themes. Brands are increasingly offering eco-friendly options, such as clothing made from recycled materials or natural fibers. Comfortable and practical clothing, such as loungewear and athleisure, are also gaining popularity as more people work from home.

In the beauty industry, natural and minimalistic looks are on the rise. This includes a focus on skincare and using fewer, but higher quality, products. The “no makeup” makeup look, which emphasizes a natural and youthful appearance, is also becoming more popular.

In terms of technology, virtual and augmented reality are gaining traction. Virtual reality headsets are becoming more affordable and accessible, allowing users to experience immersive entertainment and educational content. Augmented reality, which overlays digital information onto the real world, is being used in a variety of applications, from gaming to interior design.

Overall, these trends reflect a desire for more practical, sustainable, and natural products and experiences.

I asked the bot if it could make it longer.

“Sure, here is a longer version”

As we enter the new year, it’s time to take a look at the hottest trends that are shaping up for the season. From fashion and beauty to technology and entertainment, there’s something for everyone.

One of the biggest trends in fashion is the focus on sustainability and comfort. With more people working from home and looking for clothing that is practical and easy to wear, brands are offering more options in the loungewear and athleisure categories. In addition, there is a growing demand for eco-friendly clothing made from recycled materials or natural fibers, as consumers become more aware of the environmental impact of their fashion choices.

In the beauty industry, the minimalistic and natural look is becoming more popular. This includes a focus on skincare, with people using fewer, but higher quality, products to achieve a healthy and radiant complexion. The “no makeup” makeup look, which emphasizes a natural and youthful appearance, is also gaining traction. This trend reflects a desire for a more natural and low-maintenance beauty routine.

Technology is also seeing some exciting new developments. Virtual reality (VR) and augmented reality (AR) are becoming more mainstream, with VR headsets becoming more affordable and accessible. VR allows users to experience immersive entertainment and educational content, while AR overlays digital information onto the real world, offering a variety of applications, from gaming to interior design.

In the entertainment world, streaming services are continuing to dominate, with new content being released all the time. However, there is also a trend towards more interactive and social experiences, such as live-streamed concerts and virtual reality gaming.

Overall, these trends reflect a desire for more practical, sustainable, and natural products and experiences. Whether you’re looking to update your wardrobe, improve your beauty routine, or try out the latest tech, there are plenty of exciting options to choose from.

How long would it take someone in the newsroom to write this? (It took ChatGPT about five seconds).

There are already options to use AI for the narration, which will continue to improve.

As an aside, when I asked ChatGPT to write me a news report about Volodymyr Zelenskky, it glossed over the war with Russia and focused on peace talks. When I asked it to write a news report about Taylor Swift, it wrote about the release of Evermore, not her latest album. So, it’s certainly a work in progress.

Taylor Swift news

ChatGPT’s usefulness is a work in progress, as it referenced outdated Taylor Swift information when writing a news story. (Credit: Brian Friedman, Shutterstock)

Sounds Profitable’s Tom Webster wrote a piece on ChatGPT, positing how, despite the fears of AI replacing human jobs and the work they do, tools like ChatGPT can play an important role in helping humans do their work better.

Generally, I buy that. There are pretty cool implications for amplifying search for life hacks. Instead of Googling the generic “Questions to ask in a job interview,” I asked ChatGPT “What are good questions to ask an interviewer for a TV anchor job?”

Its response was impressively focused on the position:

  • Can you tell me more about the specific responsibilities and expectations for this position?
  • What is the company’s vision for this role, and how does it fit into the overall goals of the organization?
  • Can you provide more details about the team I would be working with and the support that would be available to me in this position?
  • What opportunities for professional development and growth are available for anchors at this company?
  • Can you tell me about the typical work schedule for anchors at this company?
  • What is the company’s approach to news coverage and storytelling, and how does this position fit into that approach?
  • How does this company support anchors in maintaining a work-life balance and managing the demands of this job?
  • Can you provide more information about the equipment and technology that anchors at this company use to produce their segments?
  • How does this company support anchors in staying current with industry trends and developments?
  • Can you tell me more about the opportunities for on-air and off-air collaboration with other members of the news team?

When we consider how it will change jobs in media, you can imagine how it could speed up show prep, help write commercial copy, and yes, write news stories.

But what we can never lose sight of is the personal human touch that can only come from a human’s tone of voice.

I asked ChatGPT to write a blog in the tone of Sam Milkman, and it told me “As a large language model trained by OpenAI, I don’t have the ability to write in the specific style of a specific person.”


AI tools like ChatGPT will disrupt our world. They will make your job easier in some ways, but have the potential to make us lazy and miss our very specific individual voices and attitude. So perhaps we should use it as a tool, but not the tool.

Back to the original question posed at the top of this blog. Did I even write it? Or did ChatGPT?

The answer: I did. I don’t think ChatGPT has the ability to write like someone on my level – ha ha.

At least, not yet.

The Case for Jingles

Tuesdays With Coleman

Does your brand use jingles?

They’ve certainly become harder to find.

Listen to commercial breaks on TV or radio. Whereas advertisers once deployed jingles en masse, it’s more challenging to find a commercial that uses a good old-fashioned jingle.

We sometimes hear from those in charge of brands that jingles are played out, or that it’s “time to mix it up.”

Steve Karmen’s resume includes jingles for Budweiser, Doublemint, Michelob, Hershey’s, “I Love New York” and countless others.

According to Karmen, “Unfortunately, jingle is an unacceptable word today. Jingle implies old. Jingle implies stodgy. Jingle implies not with it.”

So, are jingles played out? Is it time to mix it up?

If we consider the current media landscape, we know it’s as challenging as ever to catch someone’s attention and deliver a message with frequency.

Isn’t that exactly when we should be creating audio that sticks in consumers’ brains? Fill in the blanks:

“______…the San Francisco treat”

“I want my baby back, baby back, baby back…._____baby back ribs”

“Gimme a break, gimme a break, break me off a piece of that _______”

“Like a good neighbor, _______ is there” (fun fact: that’s one of a number of famous jingles written by Barry Manilow)

Maybe the auto insurance industry is on to something, because State Farm brought the tune back to their commercials.

And how about, “Liberty, Liberty, Liberty. Liberty.”

“We are Farmers. Ba, ba, da ba, ba, bum bum bum.”

“Nationwide is on your side.”

Are those jingles played out? Is it time for them to mix it up?

And sure, those are national advertisers with very large spot buys, but they don’t have the market cornered on successfully using audio signatures…and it doesn’t have to be a jingle.

Audio signatures, like jingles, are memorable and create sticky brand connections.

Here’s one of the simpilest, most effective audio signatures of all-time:

What do you think of when you hear this?

The simple ticking of a clock means 60 Minutes is on. Just a few bars of the Fox Sports theme means it’s time for football.

Are those played out? Is it time to mix it up?

When you hear this:

You may not only instantly recognize Curb Your Enthusiasm, you may associate the music with the beginning of the show, the end of the show, or anytime Larry David does something really stupid. This audio signature isn’t just identified with the show, it helps define the show’s brand.

How effective is the theme music on the Serial podcast?

The song has been played nearly 300,000 times on YouTube.

What if Serial decided to change the song every season or every episode to “keep it fresh”?

Is it played out? Is it time for them to mix it up?

The audio signature is memorable and creates a sticky connection with the Serial brand.

This works on a local level, too.

I still hear jingles for local radio stations in my head. I don’t say Mix 101.5, I sing Mix 101.5.

Even a voice can be a very powerful audio signature. Jack FM listeners may not know the name Howard Cogan, but they surely know his voice. It is synonymous with the attitude and essence of the brand.

Is it played out? Is it time to mix it up?

The answer of course, is no.

When you’re in the business of building a brand that incorporates audio, consider how a jingle and/or audio signature can create that stickiness you’re looking for.

It just might get stuck in someone’s brain.

And in 2019, when the battle for attention is more ferocious than ever, getting stuck in someone’s brain sounds like a good idea.

Media is for Branding, not Commoditizing

Tuesdays With Coleman

I spotted a billboard this past week for a cable company that claims you can run a TV campaign for as low as $250.

For less than half the price of a Toro lawn mower, you too can run a TV campaign!

Would you rather have a Kenmore Elite vacuum cleaner?

Or a TV campaign for your business??

Because they’re both the same price!!!

Kenmore Elite 31150 vacuum cleaner

You can buy a TV campaign for $250, but it won’t pick up pet hair like this baby

I’m comparing the $250 TV campaign to household items because claiming you can have a television campaign for 250 bucks on a billboard immediately turns television advertising into a commodity.

Is that really a good idea?

The campaign may get the desired results for the cable company. If sales volume is the goal, then on paper, attracting a bunch of new clients that wouldn’t have otherwise spent money seems like a good idea.

Plus, it’s on a DIY platform of sorts, where clients can build their own schedules and even create the spot online. Great!

Anyone out there think a business can run a successful TV campaign for $250? Click below for the answer.

OK, fine. For the sake of argument, let’s just pretend a business can run a branding or tactical campaign the client will consider a success for $250.

Is that really how we should be selling the value of television advertising?

Every form of media advertising has the potential to be wildly effective, with the right message and delivery.

But it should never be treated as a commodity.

At Coleman Insights, we help media properties build strong, long-lasting brands that listeners keep coming back to because the brand means something important to them.

They’re not thought of as commodities.

It’s natural in the face of increased competition to want to find a way to win at any cost—but selling TV campaigns for $250 can only devalue the product.

Not to mention that it puts the focus on the price, not the results.

As I wrote back in December’s “Direct Marketing Is Easy. Brand Marketing is Hard,” brand marketing takes patience and discipline. It is a marathon, not a sprint. Just as programmers carefully craft the positioning of their radio stations based on strategic research to give them the greatest chance of success, sales teams carefully craft campaigns and schedules designed to yield the greatest returns over time for their clients.

Our work is all about increasing the perceived value of media brands. We encourage the sales departments of those brands to engage in the same mission.